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Yes. AliciaAI is designed to both receive incoming calls and launch outbound campaigns. Whether it's answering inquiries or confirming appointments, Alicia AI works 24/7 in both directions.

AliciaAI is fully integrated with your calendar system. She offers available times, schedules the meeting in real-time, and even sends reminders — all during the live voice interaction.

AliciaAI integrates with leading CRMs like HubSpot, Salesforce, HighLevel, and others. She can also connect to your workflow via tools like Make.com or custom APIs.

AliciaAI supports a wide range of industries — including healthcare, real estate, e-commerce, education, marketing agencies, logistics, and internal HR/helpdesk operations. AliciaAI also works exceptionally well for service-based industries such as HVAC, electrical, plumbing, roofing, and more.

If your business handles recurring calls, bookings, or customer inquiries, AliciaAI can automate those touchpoints and streamline your workflows.

AliciaAI currently supports English for all conversations. We are exploring additional language capabilities, with Spanish being the first planned expansion.

If you choose to enable a foreign language in the future, it's important that your organization can also support that language when a human agent takes over the interaction.